Client: Mr.Peter Zed
Nationality: Australia
Group Code: TCT-JC-FIT-170903
Pax: 2
Itinerary: Beijing-Datong-Xi'an-Jiuzhaigou-Chengdu-Lijiang-Kunming-Guilin-Yangtze Cruise-Shanghai
Dear Joyce,
Yes we are back home safely. Thanks for all your help in setting up and monitoring our itinerary as we travelled in China.
We will place a comment on the “tripadvisor” website regarding our trip and the effort you put in to ensure it went to plan.
Don’t worry about our not receiving a farewell call before leaving China, we did understand that you would be with your mum at the same time as we were leaving, so this was not an issue.
I hope all is now well with your mum.
Regards
Peter
The guest's review on
TripAdvisor:
Our tour was organised by Joyce, whom I would highly recommend to anyone planning a holiday in China. The original itinerary was set some 5 months in advance and involved 12 different guides and drivers, 10 hotels and a cruise on the Yangtze.
As could be expected, a number of issues arose in the subsequent period prior to our departure including areas being affected by earthquakes (requiring a change of itinerary) and specific flights being cancelled. None of these caused us any concern as Joyce dealt with them in the background and emailed us the changes as we moved around the country.
The ability and attitude of the chosen guides and drivers varied from location to location, however, none were unsatisfactory and a significant number were excellent. Despite there being three train trips and six flights, the designated TCT guide was always there to meet us on our arrival, which after 3 weeks across a broad itinerary was a great comfort.
Most of the guides displayed a high degree of flexibility and were able to vary the program under their control to ensure that we covered all of the items and attractions that we had on our itinerary. In some cases this involved changing the daily schedule completely to ensure that we covered everything that we wanted to see.
On a general note, TCT and Joyce in particular took great care of us despite some unplanned changes to our itinerary. An earthquake in western china altered our plans somewhat and she stepped up and organised on short notice another part of China to see. Cancelled flights and delayed flights were taken in stride and train trips organised so nothing was missed off our bucket list. Because of her organisation with the local guides and drivers we were never left stranded and she was always willing to be on call if there were any problems. She was very willing to hear our feedback and met with us once personally on our trip to talk face to face about our experiences.
I would without reservation recommend TCT and our agent Joyce to anyone travelling to China in the near future. Happy travels!
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