How do you treat passengers with special medical or physical needs?

If you have special medical, physical or other relevant needs such as the use of a wheelchair, you must inform us when you book your trip to check if appropriate assistances or necessary facilities are available.
 
Over the years, cruise companies have aimed to improve their facilities so that travellers who are physically challenged can enjoy their trip as fully as possible. Handicapped staterooms on ships for clients with special needs are often available. It is a "converted" regular-sized cabin fit for the needs of physically challenged passengers. On some ships narrow corridors, lips on the doorways, and steps at public area are unavoidable.
 
Ships cruising along the Yangtze River may inevitably dock at some of the rural area like small towns or villages, elevator and cable cars are not readily available. Wheelchair access may be limited and sometimes impossible, though at some docks there may be porters with sedan chairs. We recommend that passengers with special needs travel with a companion who can provide required assistance.