Dear
NURUL,
Thanks for contacting
Top China Travel! We have replied to your tour enquiry, please check your e-mailbox.
The input method of foreign names is currently strictly regulated by the railway department. For example, the name input box of 12306 cannot have special characters. Except for ".", there must be no spaces, "-", "/" and other special characters. For example, Taylor Alison Swift can be written as TaylorAlisonSwift.
In addition, it must be written with the surname first and the given name second. This is easy to get mixed up, as it is the custom of foreigners to put first names before last names.
In other cases, it is recommended to purchase tickets at the station to avoid the embarrassing situation that cannot be picked up due to a different character.
So pay special attention, because according to the new regulations, the 12306 name input order is incorrect and you cannot picked up the ticket.
Any further request or question, please feel free to contact with us.
Best Regards
Kristy
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